Privacy Policy
Clarashi is committed to protecting your privacy and handling your personal information with care, respect, and transparency.
This Privacy Policy explains how your personal data is collected, used, stored, and protected when you interact with this website or contact Clarashi.
Who we are
Clarashi is a UK-based sole trader practice.
For questions about this Privacy Policy or how your data is handled, you can contact:
Business Name: Clarashi
Email Address: clare@clarashi.co.uk
Clarashi is the data controller for the personal information collected via this website.
What personal data we collect
We may collect the following personal information:
Your name
Your address
Your email address
Any information you choose to share when in contact with us
Information provided through enquiry or contact forms
Basic website usage data (such as pages visited)
We only collect information that is necessary and relevant.
How we collect your data
Your data is collected when you:
Complete a contact or enquiry form on this website
Email us directly
Voluntarily provide information when making an enquiry
Use this website (through basic analytics and cookies)
Why we use your data (lawful basis)
We use your personal data for the following purposes:
To respond to enquiries
To communicate with you about serices you have requested
To manage administrative and professional obligations
To improve this website and user experience
The lawful bases we rely on under UK GDPR are:
Contract - where information is needed to respond to or prepare for services
Consent - where you have chosen to contact us or provide information
Legitimate interests - to operate and improve the website
Legal obligation - where record-keeping is required by law
Marketing and Newsletters
With your conset, we may use your email address to send occasional emails, newsletters, or updates related to Clarashi, including reflections, insights, and information about services.
You will only receive these communications if you have chosen to opt in. You can unsubscribe at any time by contacting us at clare@clarashi.co.uk.
How we store and protect your data
We take appropriate technical and organisational measures to protect your personal data.
Information is stored securely and access is limited to authorised use only. We do not collect more data than necessary and do not keep it longer than required.
How long we keep your data
General enquiry data is kept only for as long as necessary to respond and manage comunication
Records required for legal or accounting purposes are retained in line with UK requirements (typically up to 7 years)
You may request deletion of your data at any time, subject to legal obligations
Sharing your data
We do not sell or trade your personal data.
Your data may be shared only where necessary, for example:
With trusted service providers used to website hosting, email, or scheduling
Where required by law
With your explicit consent
Any third parties are required to handle your data securely and lawfully.
Cookies and website analytics
This website may use basic cookies or analytic tools to understand how visitors use the site and to improve performance.
You can control or disable cookies through your browser settings. For more information, please see our Cookie Policy.
Your rights
Under UK data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data
Restrict or object to how your data is processed
Withdraw consent at any time where consent is the lawful basis
To exercise any of these rights, please contact:
clare@clarashi.co.uk
We aim to respond to all requests within one month.
Complaints
If you are concerned about how your data is handled, please contact us in the first instance.
You also have the right to lodge a complaint with the Information Comissioner’s Office (ICO) the UKs data protection authority:
https://www.ico.org.uk
Changes to this policy
This privacy policy may be updated from time to time. Any changes will be posted on this page.