Privacy Policy

Clarashi is committed to protecting your privacy and handling your personal information with care, respect, and transparency.

This Privacy Policy explains how your personal data is collected, used, stored, and protected when you interact with this website or contact Clarashi.

Who we are

Clarashi is a UK-based sole trader practice.

For questions about this Privacy Policy or how your data is handled, you can contact:

Business Name: Clarashi

Email Address: clare@clarashi.co.uk

Clarashi is the data controller for the personal information collected via this website.

What personal data I collect

I may collect the following personal information:

  • Your name

  • Your email address

  • Any information you choose to share when in contact with me

  • Information provided through enquiry or contact forms

  • Basic website usage data (such as pages visited)

I only collect information that is necessary and relevant.

How I collect your data

Your data is collected when you:

  • Complete a contact or enquiry form on this website

  • Email me directly

  • Voluntarily provide information when making an enquiry

  • Use this website (through basic analytics and cookies)

Why I use your data (lawful basis)

I use your personal data for the following purposes:

  • To respond to enquiries

  • To communicate with you about services you have requested

  • To manage administrative and professional obligations

  • To improve this website and user experience

The lawful bases I rely on under UK GDPR are:

  • Contract - where information is needed to respond to or prepare for services

  • Consent - where you have chosen to contact me or provide information

  • Legitimate interests - to operate and improve the website

  • Legal obligation - where record-keeping is required by law

Marketing and Newsletters

With your consent, I may use your email address to send occasional emails, newsletters, or updates related to Clarashi, including reflections, insights, and information about services.

You will only receive these communications if you have chosen to opt in. You can unsubscribe at any time by clicking the unsubscribe link in any email, or by contacting me at clare@clarashi.co.uk.

How I store and protect your data

I take appropriate technical and organisational measures to protect your personal data.

Information is stored securely and access is limited to authorised use only. I do not collect more data than necessary and do not keep it longer than required.

How long I keep your data

  • General enquiry data is kept only for as long as necessary to respond and manage communication

  • Records required for legal or accounting purposes are retained in line with UK requirements (typically up to 7 years)

  • You may request deletion of your data at any time, subject to legal obligations

Sharing your data

I do not sell or trade your personal data.

Your data may be shared only where necessary, for example:

  • With trusted service providers used for website hosting, email, or scheduling

  • Where required by law

  • With your explicit consent

Any third parties are required to handle your data securely and lawfully.

Cookies and website analytics

This website uses necessary cookies to operate securely and may, with your permission, use analytics, performance and third-party cookies.

These may be provided by Squarespace, Google Analytics, MailerLite and services used to display embedded content.

Further information about the cookies used, their purposes and how to manage your preferences is available in the Cookie Policy.

Your rights

Under UK data protection law, you have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request that I transfer your personal data to another organisation or to you

  • Restrict or object to how your data is processed

  • Withdraw consent at any time where consent is the lawful basis

To exercise any of these rights, please contact:

clare@clarashi.co.uk

I aim to respond to all requests within one month.

Complaints

If you are concerned about how Clarashi had handled your personal information, you can make a data protection complaint by emailing clare@clarashi.co.uk.

Clarashi will acknowledge receipt of your complaint within 30 days. We will take appropriate steps to investigate your concerns without undue delay, keep you informed where appropriate, and let you know the outcome of our investigation.

If you remain dissatisfied, you have the right to raise your concern with the Information Commissioner’s Office (ICO) the UK’s data protection regulator:

https://www.ico.org.uk

Changes to this policy

This privacy policy may be updated from time to time. Any changes will be posted on this page.

Last updated: August 2026